Once your order has been shipped, you’ll receive an email with your tracking details. You can follow your parcel in real time. If your delivery is delayed, please contact our support team with your order number, and we’ll be happy to assist.

Our couriers don’t operate on public holidays, so orders placed during those dates will be processed on the next working day.

Yes, we deliver across most regions. Simply enter your postcode at checkout to confirm delivery availability and estimated times for your area.

Next-day delivery is available for selected locations and on orders placed before the daily cut-off time. You can check eligibility during checkout.

In most cases, yes — a signature helps ensure your jeans reach you safely. If you’re unavailable, the courier may leave a collection card or attempt a re-delivery.